Receptionist/Administrative Assistant

Position Overview:
Are you a dynamic and organized, patient individual with excellent communication skills? If so, we have the perfect opportunity for you! Guardian Insurance is seeking a warm, welcoming individual for our fast-paced agency. Our company specifically thrives on our ability to create a family-like atmosphere for our customers and fellow coworkers. As the first point of contact for clients and visitors, you will play a crucial role in continuing this nature that defines our company culture.
 
Responsibilities:

1. Front Desk Management:
   • Greet clients and visitors in a warm and friendly manner.
   • Answer and direct incoming phone calls promptly and professionally.
   • Manage the reception area, ensuring it is neat and organized.
2. Customer Service:
   • Assist clients with basic policy-related questions.
   • Assist with tasks such as data entry such as notes, filing, and document preparation.
   • Light servicing of policies such as taking payments, adding vehicles, adding or removing drivers.
3. Collaboration:
   • Work closely with other team members to ensure smooth office operations.
   • Communicate effectively with agents and other staff members.

Qualifications:

• High school diploma or equivalent; college degree is a plus.
• Proven experience in a customer service or receptionist role.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented with strong organizational skills.

Benefits:

• Health insurance
• Professional development opportunities
• Positive and collaborative work environment

How to Apply: If you are ready to take on this exciting opportunity and contribute to the success of our insurance agency, please submit your resume and a cover letter detailing your relevant experience to khines@guardianinsurance.org. No phone calls please.