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Concierge/Cash Handling Specialist

Posted: 06/03/2021

The Concierge will serve as the primary point of contact for all clients and prospects when interacting with the Southaven office and will follow the Bank’s Client Service Commitment in all interactions, with both external clients and internal clients (Bank associates).  The Concierge will be vital in the day-to-day sales and operations of the Southaven office by being responsible for operating a cash drawer and servicing clients’ general banking needs including (but not limited to) deposits, withdrawals, transfers, check cashing, loan payments, loan draws/advances, loan payoffs, cash advances, and official checks.  Other responsibilities include protecting the bank from unnecessary risk or exposure by being familiar with operating procedures and guidelines, following required policies and regulations, and other related duties as assigned.

Job Qualifications:


  • High school diploma or equivalent
  • 10-Key skills
  • Mathematical skills
  • Ability to work in a fast-paced environment
  • Ability to count cash and coin
  • Good interpersonal skills
  • Previous cash-handling and/or teller experience
  • Previous customer service experience
  • Knowledge of bank products and services
  • Understanding of federal bank regulations
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